Frequently Asked Questions

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About Asahi Kasei

Locations of our manufacturing facilities can be found on Our Global Network Page.
Some of our subsidiaries may have internship opportunities open. Please contact us for more details.
For jobs in Japan, our listings can be found via Asahi Kasei Group Website as follows: http://www.asahi-kasei-jobs.com/ (In Japanese Language only; note that jobs specific to Bioprocess may not always be available)
For jobs in the USA, our listings can be found via Asahi Kasei America Website as follows: https://akamerica.wd5.myworkdayjobs.com/en-US/aka (note that jobs specific to Bioprocess may not always be available)
For other regions, please contact us to inquire about job opportunities.

About Documentation

Please feel free to contact us and our representatives will be happy to assist you further.
Samples of our Certificates of Analysis can be found in Technical Documents Page by putting a check mark on "Safety Data Sheet" under Resource Type. Pleasenote that you need to log in with your ak-bio.com username and password to access the Technical Documents Page.
If you need a sample of COA with a specific product identification code, please contact us.
Safety Data Sheets can be found in Technical Documents Page by putting a check mark on "Safety Data Sheet" under Resource Type. Pleasenote that you need to log in with your ak-bio.com username and password to access the Technical Documents Page.
Drug Master Files for Planova™ 15N, 20N, 35N and 75N filters and Planova™ BioEX filters are on file with the US FDA. Please contact us for further information on our regulatory support services.

About Our Products

Planova™ filters are virus removal filters that are specifically designed for use in the development or manufacture of therapeutic medicinal products, in accordance with the associated usage instructions (i.e., Instructions for Use, Filtration Procedure and Standard Operation Procedure of Integrity Test). Uses other than the above purposes are outside of our scope of use, and we may not provide support services for such uses. Also, purchase of Planova™ for such uses shall be at purchaser's sole risk and liability.
Our consumable products are available for purchase from one piece. Please feel free to contact us for more information related to making purchase orders.
Please feel free to contact us and our representative will be happy to assist you further.
If there is availability in local stock point, the minimum lead time is 5 (five) business days. Note that the lead time may get up to 6 (six) weeks if there is no stock available. Kindly contact us to get the latest and the most accurate information on lead time and ordering.
Please feel free to contact us with your request, quoting the Catalog Number of the product(s) of interest. Catalog Numbers of each product can be found on its respective Ordering Information Section of each product page:
 
Dimensions of each effective surface area size for Planova™ 15N, 20N, 35N, 75N and Planova™ BioEX filters can be found in the respective Product Specification Sheet which can be found in Technical Documents Page, by putting a check mark on "Product Specification Sheet".
Please contact us citing the name(s) and size(s) or Catalog Number(s) of the product(s) of interest, and we will get back to you with the necessary information.

About Our Services

Please contact us for audit requests. For Planova™ related products, you can also obtain audit reports via Rx-360, an international pharmaceutical supply chain consortium. For details, please refer to our Audit Page.
Yes, we provide complimentary training services tailored to your needs. Please refer to the Training Services Page for details, and please feel free to contact us with your training request.

About Planova™ Workshops / Seminars

Not all presentation materials at Planova™ Workshops are available for downloads. Only those with the authors' permissions are available for download on this website.
Please visit the Search Presentation on the Planova™ Workshop Page. Here, you can find presentation materials from the last and previous Planova™ Workshops.
Please visit the Workshops & Seminars Page for information about the Workshop and the registration.

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